New trial sees some 999 callers assessed over video call

July 17, 2017
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Patients who ring the ambulance service on 999 could soon be assessed via video-call technology such as Skype if their condition is deemed non life-threatening.

A trial is under way to see if face-to-face smartphone apps could allow medics to make more accurate decisions by viewing injuries, the South Central Ambulance Service (SCAS) revealed.

The authority, which covers four regions in southern England, said the move could help offset the difficulties posed by diagnosing a patient…


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